Freedom: Access to the product you want to sell

We know one of the biggest frustrations with working in a retail shopfront for a large brand is the pressure to the sell their preferred product and not be able to truly give your customers the experiences they are after.

Another big question when starting your business with Travel Counsellors is whether you will have access to a wide range of products to sell to your customers.

In our latest webinar, What products can I sell?, we look at the wide range of products you can sell as a Travel Counsellor, the products and suppliers that are available easily and quickly via our in-house quote and book system Phenix.

We also discuss those that can be booked outside of Phenix to ensure that you can sell what is best for your customer, which is ultimately what is also best for your business.

Travel Counsellor, Lani Symons-Vaughan from Newcastle shares her reaction to the huge list of suppliers when she was researching becoming a Travel Counsellor “As part of the recruitment process, I was supplied with an appendix of all the suppliers Travel Counsellors use.  I remember speaking to my husband and being so impressed by the list”

“I saw familiar suppliers, but so many others that I wasn’t familiar with beacuse I’d never been able to sell them working in retail because they weren’t preferred with my company”.

Tom from our TC Care Support Team, also explains how Phenix makes the process of comparing and booking the products available quick and easy. “In the quote stage, Phenix works like a large search engine and will bring back a massive range of products, at varying price points, locations and ratings – it allows you to filter, or broadly search depending on what you want.  I just completed a search for accommodation in London the results came from 13 different suppliers and bought back 762 properties”.

Tom also talks about how the TC Care team at Head Office can help you source products that aren’t in Phenix and work directly with suppliers and DMCs.

At Travel Counsellors, its personal and part of that is giving you access to the product you want to sell and to the product your customer wants to experience.