We’ve spent years developing the most advanced booking system in the travel industry, giving our Travel Counsellors more control of their businesses. With an $8million investment in our technology this year, and a 90-strong IT team constantly enhancing the system based on Travel Counsellors’ feedback, we’re confident it’s the very best in the industry!  

Our in-house booking system, Phenix, is a one-stop shop

Phenix gives you access to everything you require to tailor-make authentic, bespoke travel experiences that suit your customers’ every need. With access to thousands of suppliers including our directly contracted hotels, destination management companies and airlines, at competitive nett rates, you can dynamically package holidays which enables you to act as the tour operator.

Phenix gives you complete control of your margin

By enabling you to act as the tour operator, you’re able to cut out the middle man completely! So rather than booking through 3rd party suppliers who may offer you 9% commission (if you’re lucky), you can book directly in Phenix where you can then set your own margin. With a default margin of 15%-20% and the ability to increase or decrease that as you wish, you’re free to control the commission you earn whilst still being able to offer your customers a competitive price! 

Our app makes life easier for you and your customers

Last year we launched our first app, ‘myTC’, enabling us to connect with your customers in a genuinely personal way. Both leisure and corporate clients have instant access to travel information, itineraries and documentation, as well as providing constant contact with their personal Travel Counsellor. One of our most recent enhancements includes the functionality to send quotes directly to customers via the app, where they can review and request to book with just a click of a button. We’ll be revealing even more exciting, new features throughout the year!

Our technology is intuitive and easy to learn

You don’t have to worry about learning how use new systems, because we’ve designed all of our technology to be intuitive and easy to use. If you decide to become a Travel Counsellor, you’ll have two full days dedicated to learning everything you need to know. 

We have a huge team of technologists worldwide

We have 90 technologists worldwide who are dedicated to enhancing, improving and developing new technology for our Travel Counsellors and their customers. The world of tech never stands stills, and we are proud to be at the forefront of the travel-tech game. And, to ensure you’re kept up to date with all the latest developments, we hold regular training to make sure you and your business are benefiting as best you can from all that tech!

Interested in finding out more? Get in touch with one of our recruitment team for more in-depth information about the technology you will have at your fingertips as a Travel Counsellor. 

Start my career at Travel Counsellors
Back to top