Our unprecedented levels of customer satisfaction give us enviable levels of repeat business
I can rely 100% on Michael Kelly to get us to a wonderful destination. He takes all the misery out of trying to plan holidays. The service and efficiency is outstanding. I would highly recommend Michael and Travel Counsellors to everyone. An absolute pleasure!
All very positive. I liked being able to see a number of options on country as i am not usually committed to a country but more an experience.
Dee, was absolutely excellent to work with. She could not have been anymore helpful and went out of her way to organise a trip that suits our needs and requirements with having small children to prioritise. I would have no hesitation in recommending Dee to a friend and look forward to booking with Dee again.
Excellent experience booking with Dee. Will highly recommend her and will use her again myself in the future.
After many happy years of Dealing with Dairine Mc Garrity who has always been at the end of the phone checking on us I realised how valuable a travel agents could be. I was recently caught up in the Dubai floods on a connecting flight to Dublin in what I can only call absolute mayhem the airline couldn’t cope at all and we were left in the dark on the runway for 6 hours and then treated like cattle in the airport eventually after many hours I got a light bulb moment and contacted Dairine it was after hours but she had been monitoring the situation and when I contacted her she immediately got the situation under control. Dairine had within minutes booked hotel for me and my wife and started to look for flights. The next day I was contacted by Dairine who confirmed return flights but these were 4 days away she then sorted extra hotel days for us . FOR THE FIRST THREE DAYS THE AIRLINE STILL HADNT MADE CONTACT and when we tried an went back to the airport we just got no answers in the airport there were people wondering about aimlessly 3 days after as they had no agent to contact at least we were spared all that mess. Over the whole incident Dairine was constantly in contact with us kept us fully informed every day. It’s a terrible pity the airline couldn’t have been the same. A very big Thank You for all the help Dave and Geraldine Brennan
Linda was extremely helpful and patient with us, I would highly recommend Linda to anyone booking their holiday.
Excellent knowledgeable and professional service at every juncture, couldn't fault it 10/10
Paul is a wonderful guy. I will deal with him always.
Our holidays are always perfect Suzie is super-fast with quotes and always replies straight away She will work with us to get right flight times and dates Love booking with her as she definitely cares about the customer.
