Thursday, 8 November 2018
The business travel arm of Travel Counsellors has appointed Mark Wilson as general manager following continued growth.
Wilson was most recently a senior vice president and general manager at ALTOUR. He brings 20 years’ experience to Travel Counsellors, having held senior strategy and operations roles at a number of multinational organisations.
In his new role, Wilson will oversee Travel Counsellors for Business’s global corporate travel strategy.
Wilson joins as Travel Counsellors for Business reports a record month for corporate sales, increasing 15 per cent year-on-year to £11.5 million in September. Global sales for the firm have surpassed £115 million since the beginning of the year, representing a 14 per cent increase.
Outside of the UK, Travel Counsellors says the US, France, Germany and the Netherlands remain the most popular business travel destinations. However, the company has seen an increase in demand for areas such as Argentina (up 85 per cent), Mexico (up 50 per cent) and China (up 37 per cent).
Wilson commented: “I’m utterly thrilled to be joining Travel Counsellors for Business at such an exciting, growth-driven phase in the company’s corporate travel offering. After discovering more about the truly customer-first approach that sits at the heart of Travel Counsellors – a theme that’s so clearly championed at every level of the business and is ingrained in its culture – I knew that this was a company I wanted to make a contribution to.”
Steve Byrne, CEO of Travel Counsellors, added: “Mark’s proven track record in creating outstanding customer experiences and his client-first approach will continue to drive Travel Counsellors for Business’s global operations forward. Mark shares our passion for customer care, and will ensure our corporate travel counsellors continue to feel fully supported in the growth of their individual businesses, and together with our continuous innovation in technology, be empowered to create seamless travel itineraries and enjoyable booking experiences for their clients – all centered around an unwavering focus on customer care.”
