Our unprecedented levels of customer satisfaction give us enviable levels of repeat business
Huge thanks to Lucie for all the advice and care. This has made the trip so easy to organise. We have the exact trip we were hoping for booked and are now exited to travel. Looking forward to planning the next one with Lucie's help !
Amazing professional and prompt service
This was our best family trip ever, thank you Basel Travel Counsellors. Highly recommended. The itinerary was very well thought out with great attention to detail. It all revolved around our preferences and what we like/dislike. Not a single disappointment during the whole trip. All vans were in good condition, with nice drivers, amazing hotels, amazing sequence of events and tours. We can not thank you enough.
I found Sujee so easy to deal with, she listened to exactly what our family of 5 would like to do and gave us great suggestions and ideas. So professional and knowledgeable. She took all the hassle out of booking our holiday. Thank you Sujee, we really appreciate all your time and efforts.
Manmeet is literally the best client service person I have worked with in my career. 2nd to none. Always available to meet demanding requests, and a lovely demeanor.
Ramona is a fully dedicated and totally reliable person with a great customer focus
Ramona was very patient and understanding while planning our family vacation. She was very helpful and accommodating and it was a pleasure dealing directly with her. Thank you
Ramona went out of her way to assist me this time. Although she was handling her own personal emergency, she took the time to get me the reservations as my situation required immediate attention. Thank you Ramona.
The Service was superb, the guidance Ramona provided supported a lot for us in a new place.
