14 January 2018
We finished off last year by welcoming some fantastic new Travel Counsellors to our growing team. Westport based business woman, Emer McDermott, joined Travel Counsellors after moving her operation from the highly-regarded agency McDermott Travel, which she founded in 2001, to now being part of Travel Counsellors.
Emer is from Galway originally but has ran her own travel agency, McDermott Travel in Westport for the last 16 years.
"I have had my own travel agency for the last 16 years, but I feel that the Travel Counsellor's business concept is the progressive way forward. For me, the cost of running a retail agency personally & financially had become a real burden. It has been crazy busy since my move from my agency to Travel Counsellors but I have been motivated by the sheer joy of working on my own and not having to worry about staff."
Speaking about her new business, Emer said: "I am thrilled to join Travel Counsellors, and be part of such a respected and international company. I am continuing to operate business as usual, on an appointment basis, but now have the extra support and benefits that come with being part of Travel Counsellors. I have innovative and award-winning technology at my fingertips, and access to over 400 international suppliers. My customers can download and use the MyTC app, which provides personalised information about their booking and itinerary, and allows them to contact me through the touch of a button."
"However, most importantly, as Travel Counsellors represent the same ethics and beliefs as McDermott Travel, I can continue to provide the same level of exceptional service that my customers are accustomed too."
Welcoming Emer to Travel Counsellors, General Manager, Cathy Burke said: "We are delighted to welcome Emer on board with us. Bringing with her 20 years of travel experience, she is an invaluable addition, and she joins the network of over 1,700 Travel Counsellors operating globally. Her passion for travel is evident, and with Travel Counsellors she can continue her commitment to creating perfect travel experiences for every customer, every time.
"I know she will continue to make her company a great success, offering the highest level of customer service, along with commitment and expertise that will be unrivalled."
Emer is the second Travel Counsellor in Mayo, along with Rachael Higgins who is based in Kiltimagh, Co Mayo. Globally, Travel Counsellors has over 1,700 travel franchisees, supported by over 250 staff across its UK headquarters in Trafford City, Manchester and six overseas offices in Ireland, Netherlands, Belgium, South Africa, Australia and Dubai.
We really look forward to seeing what lies ahead for Emer & Travel Counsellors in 2018.