Customer Story

Suzanne Barney

Based in Coventry 11 hours ago

I was recommended Suzanne by a work colleague and as soon as I got in touch with Suzanne, the personal touch that sets travel counsellors apart from o

I was recommended Suzanne by a work colleague and as soon as I got in touch with Suzanne, the personal touch that sets travel counsellors apart from other travel agents was evident. Suzanne was friendly and soon had all of my holiday requirements noted down and she was then able to plan our holiday for us, tailoring all elements to our precise requirements. All throughout the process, Suzanne's organisation and attention to detail was evident and she was always available for any queries and questions that I had. We had a wonderful holiday and really felt that it was tailored made for us as a family, whilst also being exceptional value for money as Suzanne was able to offer a competitive price for our trip. Suzanne was always on hand throughout the process and I wouldn't hesitate to recommend Suzanne to family and friends and we've already asked her to look into our next holiday!

mrs JOANNE OWENS-CROOK, Leyland
Customer Story

Cathy Chapman

Based in Bishop Aukland 11 hours ago

My family and I have just returned from a two week trip to Spain, booked through Travel Counsellor, Cathy Chapman. Just wanted to express our thanks t

My family and I have just returned from a two week trip to Spain, booked through Travel Counsellor, Cathy Chapman. Just wanted to express our thanks to Cathy for the excellent service from booking through to flying home. Cathy took all the hassle out of booking a holiday and sorted every detail of our trip. Will certainly be booking via Cathy for our future holidays

Mr Andy Summerbell, Shildon
Customer Story

Nicola Donaldson

Based in Windsor yesterday

Nicola was very pleasant to speak to and was very efficient.

Nicola was very pleasant to speak to and was very efficient.

Mr E Stevens , Liverpool
Customer Story

Marie Rayner

Based in Addlestone yesterday

We have just got back from a fabulous holiday that Marie organised for us. She listened to what we wanted, got our endless list of requirements perfec

We have just got back from a fabulous holiday that Marie organised for us. She listened to what we wanted, got our endless list of requirements perfectly arranged. The personal service was fantastic, she even checked us in on the way there and back. If your planning on booking a holiday I would recommend using Marie she is superb! Thanks Marie x

Mrs Rachel Lewthwaite, Chertsey
Customer Story

Hayley Bass

Based in Peterborough yesterday

I was looking to book a little girly holiday for me and my daughter not to far away. I was sent in the direction of Hayley and I'm glad I was, Hayley

I was looking to book a little girly holiday for me and my daughter not to far away. I was sent in the direction of Hayley and I'm glad I was, Hayley made it so easy I told her what i was looking for and she didn't stop looking till we were 100% happy. We went to Jersey for 3 nights and stayed in a lovely hotel with breakfast included. This was my first time doing airports on my own Hayley made me feel confident I could it and I did. We had a fantastic time and can highly recommend Hayley to book you the best holiday.

Miss Rebecca Gosling, Deeping St.James, Peterborough
Customer Story

Nikki Richardson

Based in Cottingham yesterday

Really profesional service, Nikki could not do anymore to help me. The price that she got me was far cheaper than I had been quoted elsewhere, I will

Really profesional service, Nikki could not do anymore to help me. The price that she got me was far cheaper than I had been quoted elsewhere, I will always use Nikki for my future holiday bookings.

Mr Stephen Ward, Hull
Customer Story

Kate Self

Based in Winchester yesterday

Kate has been an absolute star! She talked through our plans and because of her knowledge of Australia, she was able to help us every step of the way.

Kate has been an absolute star! She talked through our plans and because of her knowledge of Australia, she was able to help us every step of the way. Nothing was too much for her and she responded immediately to any queries we had. I would have absolutely no hesitation in recommending Kate.

Mrs J Dyson, Winchester
Customer Story

Kirsty Ricketts

Based in Romsey yesterday

I'm just back from my second holiday organised by Kirsty and can't imagine ever going anywhere else for my holiday bookings in the future. She invest

I'm just back from my second holiday organised by Kirsty and can't imagine ever going anywhere else for my holiday bookings in the future. She invested time and effort in the months beforehand picking the perfect destination from our long list of wants: adults only, small hotel, places to snorkel, definitely not all inclusive, fairly tight budget. I don't think we were the easiest customers as there were a few 'that's lovely, but's from us in the early stages. She persevered with our fussiness and delivered, without a doubt, the nicest hotel we've every had the fortune to stay in. We had a couple of queries while we were away and she was instantly at the end of an email to resolve and reassure so we had complete peace of mind and could relax and enjoy ourselves fully. It shows with the level of service that we received that with Kirsty, it is personal. Can we please discuss 2018's holiday soon?

Mrs Sarah Lowe, Fair Oak
Customer Story

May Swan-Easton

Based in Hornchurch yesterday

May was absolutely fabulous in arranging our holiday to Gran Canaria. She fully understood our requirements and put us completely at ease. The result

May was absolutely fabulous in arranging our holiday to Gran Canaria. She fully understood our requirements and put us completely at ease. The result was a really nice hotel with sea view which we are really looking forward to enjoying in October. I would definitely use travel counsellors again. Thanks May!

Ms Cynthia Duodo, Reigate
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