Posted 11 August 2015
Becoming a Travel Counsellor is a life-changing decision – but all our Travel Counsellors have a passion for what they do, and they receive all the support they need to build and grow a successful travel business. If you love your cruises and want to share your wealth of knowledge with others, becoming a Travel Counsellor is certainly a step in the right direction. Here are some stories from some of our cruise specialists who simply love their job!
Anjie Naughton- “I have been a Travel Counsellor for nearly 17 years and when I joined things were very different. I wasn’t a cruise specialist at first but as I booked more and more cruises I found that specialising in the one area helped grow my business as I could concentrate on keeping up to date with all the cruise offers and new developments. I prefer to specialise in and be an expert in one area rather than spread myself and be a master of none. Once I made that decision I have not looked back and my business has grown over the years as the cruise industry is also going from strength to strength in the UK.
We have the use of all the tools of the trade to make our job easier including POLAR, Amadeus and the other cruise company booking sites – also our in-house system allows us to create tailor made packages which work better for our customers and for us. We get invited on many ship visits, launches and educationals to keep up to date with all the latest goings on.
Even so, I do get enquiries for travel other than cruise and am able to also book these, there is no restriction on what you can book, and it is up to you.
With Travel Counsellors you are in control of your own business and there is no limit to how far you can take it and you have the choice to develop your business as you want to – I recommend you join today.”
Caroline Howden- “Saying why I love my job is easy, I love being a Travel Counsellors, being a Travel Counsellor that specialises in cruise, is easy because cruising is a very positive part of the travel business to be involved in. The cruise market continues to grow and develop, new ships and new destinations for customers to explore. Cruising is a holiday for everyone, families, couples, singles, groups - anyone can be a cruise customer.
What we do best is we look after our customers, we get to know what they want, which cruise would suit them best, get that right and they will come back time after time. Cruise customers are loyal once they have found someone they trust and who knows what they are talking about.
There is always a lot going on in the world of cruise and you need to try and keep in touch with it all, who goes where and when, which offer goes with which cruise line.
Travel Counsellors deals with all cruise lines big and small and of cruise we have our quote and book system and we can create our own packages by combining cruise, hotel, flights and transfers all in a very professional manner.
Customers know they can trust what you recommendation, particularly important for new customers to cruise and they need to know why book cruise with Travel Counsellors. Why wouldn't you sell cruise with Travel Counsellors, everybody knows someone who cruises, those are your customers.
I would say if you want to specialise in cruise it would help to have some previous experience selling cruises. You need to understand how ultra-competitive the cruise market is and to be able to make your mark as a TC.”
If you would like more information about becoming a TC feel free to contact our recruitment team who are happy to answer any questions you may have. The first step is to learn more about the company and how we can help you make your dreams a reality. Call 0800 987 0279 or email [email protected]
