11 January 2016
When it comes to travel it’s so important that your customers are booking with someone they can trust, someone they can always rely on and someone who knows exactly what they need each and every time. 71% of people said that first-hand knowledge and reviews on destinations and hotels is more influential than online ratings- this is where you as a Travel Counsellor can set yourself apart from the high street. At Travel Counsellors we make it our business to ensure ‘trust’ is at the centre of everything we do. Here’s how…
YOU’RE CUSTOMERS ARE PROTECTED… We make it easy. When you book with Travel Counsellors you can rest assured your customers money is 100% safe, no ifs, no buts. We care that all customers are comfortable and confident in their booking with us which is why we offer the best possible protection for their money.
WE’RE ALWAYS HERE… A booking with Travel Counsellors means customers are covered by our 24/7 duty office that utilises our global presence in seven countries and time zones. This ensures customers are supported around the clock, whenever they need it.
YOU’LL HEAR IT FIRST HAND… it’s always great to hear first-hand feedback about somewhere you are thinking of travelling to. This means our global family of over 1,500 travel experts like you can share your wisdom with your customers. And what’s more we have our own in-house review system with thousands of personal insights and reviews directly from Travel Counsellors and your customers.
IT’S PERSONAL… you take the time to get to know your customers because you care and that is one of the main reasons they will choose to book with you. Your service goes above and beyond, exceeding expectations and makes sure your customers know they are booking with someone they can trust. That’s why a world leading 96% of our customers would recommend their Travel Counsellor to family and friends.
WHAT’S RIGHT FOR YOU… it pays to be independent. Whilst many travel companies sell the product that’s right for them, we make a promise to only sell what is right for the customer. We have access to thousands of suppliers and products globally, and have developed our own cutting-edge booking system that enables you to tailor-make the perfect trip for each customer at the most competitive prices.
If you believe in our company ethos and share this passion for customer service and travel then this could be the place for you! To find out more about who we are and what you can achieve with us then please feel free to chat to our recruitment team on 04 3166668.
